Streamlined Email Communications
Automatically send professional invoices, payment confirmations, and important alerts with customizable templates that match your brand identity.
Automated Invoicing
Professional invoice generation and delivery
Payment Confirmations
Instant payment confirmations and receipts
Custom Branding
Branded templates that match your company identity
Professional Invoices
Generate and send professional invoices automatically with customizable templates, payment terms, and detailed line items.
- Automated invoice generation
- PDF attachments
- Payment links
- Late fee calculations
Payment Confirmations
Instant payment confirmations and receipts sent automatically when payments are received, keeping tenants informed.
- Instant confirmations
- Digital receipts
- Payment method details
- Balance updates
Important Alerts
Automated alerts for late payments, lease renewals, maintenance schedules, and other critical property management events.
- Late payment notices
- Lease renewal reminders
- Maintenance notifications
- Emergency alerts
Brand-Consistent Communications
Customize email templates with your logo, colors, and messaging to maintain consistent brand identity across all tenant communications.
Visual Editor
Drag-and-drop email template editor
Logo Integration
Add your company logo and branding elements
Dynamic Content
Personalized content based on tenant data
Email Delivery Features
Reliable email delivery with advanced features to ensure your messages reach recipients and maintain professional standards.
Analytics & Reporting
Track email performance with detailed analytics to optimize your communication strategy and improve tenant engagement.
A deeper look at Email invoices and alerts
Many Kenyan tenants — especially corporate ones — want a real email invoice, not just an SMS receipt. They forward it to their accounts payable, file it for tax purposes, or expect a formal record for their company books. Pangoni emails branded, eTIMS-compliant invoices automatically the moment an invoice is generated, and sends payment alerts the moment a payment is received.
How it works
From setup through everyday use, the workflow Pangoni's built around.
Connect or use Pangoni's outbound email
Bring your own SMTP / Workspace setup, or use Pangoni's default outbound. SPF/DKIM setup walkthrough included.
Brand your invoice template
Logo, colours, payment terms, footer. Templates render to PDF for the email attachment and HTML for the inline view.
Auto-send on invoice generation
New invoice → email out within seconds. Tenant gets a PDF attachment plus an inline summary.
Auto-send payment confirmations
M-Pesa lands → receipt email goes out → tenant has the audit trail.
Track delivery and opens
Email delivery status logged per tenant. Open tracking optional.
Real scenarios from Kenyan landlords
- A landlord with corporate tenants: invoices land in finance teams' inboxes with PDFs ready for filing.
- A property manager whose tenants complain about losing SMS receipts: email gives them a permanent searchable record.
- A diaspora landlord whose tenants are abroad: email is the right channel, SMS would be slow and expensive.
Frequently asked
Yes. The PDF attachment carries the Control Unit Invoice Number, QR code, and signature. The HTML version mirrors the PDF.
Yes. SPF and DKIM setup let you send "from" your domain via Pangoni's infrastructure. Improves deliverability and brand consistency.
SMS is for instant confirmation (typically used by individual tenants). Email is for record-keeping (typically expected by corporate tenants or for tax filing). Pangoni does both.
Yes. Configure email templates to include the relevant attachments (lease PDF, tenancy agreement, terms).
Pangoni handles bounces, retries soft failures, and flags hard failures so you can update the tenant's contact details.