Stay Ahead of Every Important Event
Set up intelligent alerts that automatically notify you and your tenants about rent due dates, maintenance schedules, lease renewals, and critical property events.
Custom Triggers
Set up alerts for any property management event
Scheduled Reminders
Automated reminders for rent, maintenance, and renewals
Multi-Channel Alerts
Notifications via SMS, email, and in-app alerts
Rent Reminders
Automated rent reminder system that sends notifications before due dates, reducing late payments and improving cash flow.
- Customizable reminder schedule
- Multiple notification channels
- Late payment alerts
- Payment confirmation notices
Maintenance Alerts
Proactive maintenance notifications for scheduled inspections, repairs, and preventive maintenance tasks to keep properties in optimal condition.
- Scheduled maintenance reminders
- Emergency repair notifications
- Contractor coordination
- Completion confirmations
Lease Renewals
Automatic lease renewal notifications ensure you never miss renewal opportunities and maintain high occupancy rates.
- Advance renewal notices
- Tenant renewal reminders
- Market rate adjustments
- Move-out coordination
Intelligent Notification Rules
Create complex notification rules with conditional logic, escalation procedures, and personalized messaging based on tenant behavior and property requirements.
Conditional Logic
Create if-then rules based on tenant and property data
Escalation Procedures
Automatic escalation to managers for urgent matters
Personalized Messaging
Customize messages based on tenant history and preferences
Notification Types
Comprehensive alert system covering all aspects of property management with customizable notification preferences.
Delivery Channels
Multiple notification channels ensure your messages reach the right people at the right time through their preferred communication method.
Ready to Automate Your Notifications?
Never miss another important event with intelligent automated alerts
A deeper look at Automated alerts and notifications
A property runs on hundreds of micro-events: rent due, rent paid, lease expiring, repair reported, repair completed, M-Pesa unmatched, owner statement ready. Most landlords find out about the important ones via a phone call or not at all. Pangoni's alert engine surfaces what needs your attention via SMS, email, in-app, Slack, or Teams — and stays out of your way for everything else.
How it works
From setup through everyday use, the workflow Pangoni's built around.
Pick events to be alerted on
From a catalog of 30+ events: rent paid, arrears 30/60/90 days, lease expiring, repair SLA breached, M-Pesa unmatched, new tenant signed, etc.
Pick channels per event type
Critical events to SMS; routine events to email; team events to Slack/Teams. Per-event preferences.
Set quiet hours and frequency caps
No SMS at 2am. Max 5 alerts per day. Bundle non-urgent alerts into a daily digest.
Route to the right person
Property managers see their properties; agency leads see escalations; owners see their own portfolio.
Acknowledge and triage from the alert itself
Reply, snooze, or escalate from the alert without opening Pangoni.
Real scenarios from Kenyan landlords
- A property manager with a tenant in 45-day arrears: gets a single escalation alert with the full arrears statement attached, not a daily nag.
- An agency with 5 buildings and 5 caretakers: each caretaker gets only their own building's repair alerts, with SLA timers.
- A landlord on holiday: critical events still reach SMS; routine events bundle into a daily email digest so the inbox stays clean.
Frequently asked
Yes. Notifications are entirely opt-in. Some landlords prefer a daily-digest-only setup; others want real-time SMS for everything.
Rent reminders go to tenants. Automated alerts go to you (or your team). Both use the same notification infrastructure but face different audiences.
Yes. Configure the Slack or Microsoft 365 integration; alerts can be routed to specific channels.
Anything tagged critical (60+ day arrears, repair SLA breach, eTIMS failure) bypasses quiet hours and frequency caps. Non-critical alerts respect both.
On Agency plans, yes — you can route specific event types to specific owners (e.g., rent received on their property, but not internal team alerts).