Powerful Bulk SMS for Property Managers
Send targeted messages to all tenants or specific groups instantly. From rent reminders to emergency alerts, keep your tenants informed with professional SMS communication.
Smart Contact Management
Organize tenants by property, unit type, or custom groups
Message Templates
Pre-built templates for common scenarios and custom messages
Automated Scheduling
Schedule messages for optimal delivery times
Rent Reminders
Automated rent due date reminders with customizable timing and messaging to improve collection rates and reduce late payments.
- 5, 3, 1 day advance notices
- Overdue payment alerts
- Custom message templates
- Payment link integration
Emergency Alerts
Instant emergency notifications for urgent situations like water shutoffs, power outages, or safety alerts that require immediate tenant attention.
- Immediate delivery priority
- Property-specific targeting
- Follow-up message scheduling
- Delivery confirmation tracking
Property Updates
Keep tenants informed about property improvements, maintenance schedules, new amenities, and community events with engaging updates.
- Maintenance notifications
- Amenity announcements
- Community event invites
- Policy change notifications
Advanced Messaging Intelligence
Leverage smart automation and analytics to optimize your messaging strategy. Track engagement, personalize content, and improve communication effectiveness.
Personalization Variables
Insert tenant names, property details, and custom data
Delivery Analytics
Track open rates, response rates, and engagement metrics
Compliance Management
Opt-out handling and TCPA compliance features
Campaign Builder
Create sophisticated messaging campaigns with our intuitive campaign builder. Set up drip campaigns, A/B test messages, and schedule multi-step communication flows.
Two-way Communication
Enable two-way SMS conversations with your tenants. Receive replies, manage conversations, and provide instant support through our unified inbox.
Ready-to-Use Message Templates
Get started quickly with our library of professional message templates
Payment Templates
"Hi [Name], your rent of $[Amount] is due on [Date]. Pay online at [Link] or contact us with questions."
Maintenance Templates
"Maintenance scheduled for [Property] on [Date] from [Time]. Please ensure access to [Area]. Thanks!"
General Templates
"Important update for [Property] residents: [Message]. Contact us at [Phone] for questions."
Ready to Improve Communication?
Start sending professional bulk messages to your tenants today
A deeper look at Bulk SMS for property management in Kenya
SMS is still the primary channel Kenyan tenants actually read. WhatsApp is gaining, email is checked once a day if at all, but a well-timed SMS at 9am on payday hits in minutes. Pangoni's bulk SMS is built into the rest of the platform so messages are payment-aware (paid tenants don't get reminders), tenant-aware (templates pull names, unit numbers, amounts), and logged per tenant for any future dispute.
How it works
Step-by-step, from initial setup to your first end-of-month close.
Connect an SMS gateway
Pangoni partners with major Kenyan SMS providers. You bring your sender ID (your brand name) and we wire the rest.
Build or pick a template
Default templates for rent reminders, payment confirmations, vacancy notices, AGM notices, water shutoffs, seasonal greetings.
Target the audience
All tenants, by building, by lease type, by arrears status, by language preference. Filter as fine as you need.
Schedule the send
Send now, schedule for later, or trigger from an event (rent paid, lease renewed, repair completed).
Track delivery and replies
Delivery receipts per tenant. Replies route into Pangoni's tenant inbox so the conversation stays in context.
Real scenarios from Kenyan landlords
- A 60-unit landlord pushing a water shutoff notice to all tenants: 60 messages out, 60 delivery receipts back, 9 quick reply queries handled in the inbox.
- A property manager confirming receipt of M-Pesa payments to 30 tenants on rent day: each tenant gets a personalised SMS with their balance.
- A hostel coordinator sending semester-billing notices to 200 students: bulk SMS to all parent contacts with payment instructions and Paybill.
Frequently asked
Standard Kenyan SMS rates — KSh 0.50 to 1.20 per message depending on volume and provider. Most Pangoni plans include a bundled SMS allowance; extra is billed at cost without markup.
Yes. Templates support English, Swahili, and bilingual. The character count budget is the same; we handle the encoding correctly so Swahili characters don't silently truncate.
Yes. Every message is logged against the recipient tenant with timestamp and delivery status. Useful for both AGM compliance and Rent Tribunal evidence.
Bulk SMS is for one-off and ad-hoc sends — water shutoffs, AGM notices, seasonal greetings. Automated rent reminders run on a schedule tied to the invoice cycle, payment-aware. Both use the same SMS infrastructure.
Yes. Bring your CA-approved Sender ID (e.g., "AcmeProps") and Pangoni sends with that branding. We can help you register a Sender ID if you don't have one.